Dallas, Texas - August 9, 2002 Dear Sir or Madam: The past year has brought forth many challenges for Humanetics and the customers that we serve. The soft economy has forced dramatic change on all of us, and the arena that we do business in has become a text book model of Charles Darwin's "Survival of the Fittest" law. It seems Mr. Darwin was onto something when he said, "It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change." Humanetics has been vigorously going about the business of change for the past 14 months in an effort to create an entity that our customers can depend on now, and in the future. Attached you will find a fact sheet of comparative advantages that we've produced to give you an idea of what our responses to the changing business environment have done for our company…and yours. In the attachment, you will find helpful information about Humanetics' current state of business pertaining to several important procurement questions that you may ask yourselves during the vendor selection process. We feel that these accomplishments comprehensively distinguish us from our competitors. We appreciate those of you who have been patiently devoted to us through this past year of change, as well as those of you who have allowed, or may potentially allow, us new opportunities. We look forward to a prosperous future for all of you and thank you again for your vital involvement in our achievement. Respectfully yours, Barrett Jenkins Sr. VP - General Manager 972-892-6907 Jim Benbrook Sales Manager 972-892-6912 Art Holbrook Chairman & CEO 972-892-6900 Anthony Crockett Austin Division Manager 512-278-1100 Greg Elliott Director of Manufacturing 972-892-6904 James Hux VP - Information Technology 972-892-6902 Joe Haynes Quality Assurance Manager 972-892-6911 Danny Goodwin Chief Financial Officer 972-892-6928 Comparative Advantage over Competition Humanetics www.humanetics.com 972-416-1304

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Humanetics pledges to manufacture quality products that exceed our customer's expectations by continuously striving for improvement and total customer satisfaction.